New IDCheck System for Shared Branching Transactions
Starting May 1, 2025, when visiting a Shared Branch location, credit union staff will require members with out-of-state IDs to use the IDCheck system to verify their identity. This added security step involves a one-time multi-factor authentication code, which will be used for all Shared Branch transactions and account inquiries, helping to prevent unauthorized account access.
Who needs to prepare?
- Public Service Credit Union members who use a Shared Branch location outside of their home state.
- Other credit union members who use Public Service Credit Union and have an ID not issued by the state of Indiana.
How it Works:
- Scan the QR code located in the branch or visit verify.coop.org.
- Select your credit union’s name from a drop-down list.
- Enter your member number and the last four digits of your social security number.
- Upload a photo of your ID.
- Take a selfie.
- Tip: Save your validation for an even quicker experience next time!
- Show your one-time passcode to the teller (passcode is valid for 20 minutes).
Questions?
Public Service Credit Union members can call or text 260-432-3433 or email pscu@mypscu.com.
Shared Branch members, please contact your credit union or financial institution for guidance.