The Old Trail Office will be closing at the end of the day on Friday, December 13, 2024. Read the letter from our CEO and learn about the enhancements and alternatives in put in place for Public Service Credit Union members.
LETTER FROM THE CEO
11/14/2024
SUBJECT: IMPORTANT UPDATES REGARDING BRANCH OPERATIONS
Dear Valued Members of Public Service Credit Union,
As part of our ongoing efforts to improve services and efficiency, we’ve made the decision to consolidate our branches. Our Old Trail branch will close its doors at the end of day on Friday, December 13, 2024.
This strategic move allows us to redirect resources, enhance our services, and better serve our members. We’re committed to ensuring a seamless experience for all.
To minimize inconvenience, we’ve put alternative arrangements in place:
Key Enhancements and Alternatives
- Alternative Branch Locations: Explore our nearby branches where our friendly staff awaits to assist you:
- Fort Wayne Main Office- 4025 W Jefferson Blvd. Fort Wayne, IN 46804
- Huntington Office- 1885 Old US Hwy 24. Huntington, IN 46750
- Online and Mobile Banking: Utilize our user-friendly online banking platform and mobile app for easy account access, transactions, bill payments, and more.
- ITM Services: Our new Interactive Teller Machine (ITM) at Old Trail will remain operational post-closure, supplemented by our extensive shared network of ITMs and ATMs.
- Dedicated Member Support: For questions or assistance, reach out to Member Services at 260-432-3433, or using our new video or online chat at https://connect.mypscu.com/
We appreciate your understanding and loyalty as we strive for excellence. This change paves the way for improved services, enhanced convenience, and a brighter future for Public Service Credit Union.
Thank you for your continued trust and membership!
Sincerely,
Carolyn Mikesell, CUCE
President
Public Service Credit Union